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Microsoft Dynamics NAV (Archived)

General Journal by Customer

Posted on by Microsoft Employee

Hi All,

We had an issue over the past month in which we were splitting lots, doing an adjustment which took a value out of the G/L  with no positive adjustment to bring the values back in.  This has affected reports such as the Sales Statistics Report (112) as it is now off by a lot. 

We can Post a General Journal to cover this mistake, however we need it to do it for a specific customer.  How can we achieve this?? 

Thanks. 

*This post is locked for comments

  • Verified answer
    AJAnsari Profile Picture
    AJAnsari 5,754 on at
    RE: General Journal by Customer

    Amol's on the right path, but I will suggest doing it just a little differently. Use the Sales Journal instead of the General Journal, and then as suggested by Amol, select Account Type as Customer, and in the Account No. field, use the Customer No.

    Also, if you wish to record this transaction as an Invoice or Credit Memo, you can also select that in the Document Type.

    The end result should be similar whether you use the General Journal or Sales Journal, but  using the Sales Journal makes it easier to identify why it was done, and tacks on the SALES source code.

    I hope this helps. If my response has answered your question, please verify by clicking Yes next to "Did this answer your question?"

  • Suggested answer
    Amol Salvi Profile Picture
    Amol Salvi 18,694 on at
    RE: General Journal by Customer

    For Specific customer select customer in General Journal

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