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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Drop ship item
Microsoft Dynamics GP (Archived)

Drop ship item

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Posted on by Rosemary 2

I have an item where a quantity of 3 was received, a quantity of 3 was invoiced from SOP, but in item inquiry I am seeing only 2 where one was drop ship.

How did this happen and why did it post through?

*This post is locked for comments

  • Rosemary Profile Picture
    Rosemary 2 on at
    RE: Drop ship item

    When I go into item transaction I am seeing a receipt with the respective PO number.

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 4,029 Super User 2024 Season 2 on at
    RE: Drop ship item

    I'm surprised you were able to invoice the item marked as Drop Ship because normally you can't invoice a Drop Ship item until the vendor invoice for the related Drop Ship PO has been posted.  Are you sure the 3rd line item was received on a regular PO line and not as a drop ship item?

  • Rosemary Profile Picture
    Rosemary 2 on at
    RE: Drop ship item

    How can this be fixed? The PO receipt has a quantity of 3, the invoice was posted with a quantity of 3. The items though are on 3 lines, not sure why the user did this, but on one of the line items the 'D' was ticked.

  • Rosemary Profile Picture
    Rosemary 2 on at
    RE: Drop ship item

    Thanks, you are right, even though the receipts are there, there is only a record of two transactions going through Inventory.

  • L Vail Profile Picture
    L Vail 65,271 on at
    RE: Drop ship item

    Hi Rosemary,

    As Soma suggested, take a look at your invoice and make sure you didn't check the 'D' box. Anything Drop-shipped does not decrement inventory. In fact, it doesn't show up anywhere in inventory transactions.

    Leslie

  • Verified answer
    soma Profile Picture
    soma 24,406 on at
    RE: Drop ship item

    I think, you have marked the drop ship check box on while creating that invoice.

    Please double check the drop ship check box is marked for that particular item. If so, this would show only 2 quantity on inquiry. Because, drop ship items are directly deliver to your customers.

    Hope this helps!!!

  • Justin Thorp Profile Picture
    Justin Thorp 2,265 on at
    RE: Drop ship item

    Hi Rosemary,

    Can you provide some screenshots?  

    Thanks,

    Justin

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