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Statement of account

Posted on by 203

Hi

I have an issue with the statement of account showing closed entries for a customer.

On the statement, only the Euro operations are showing.

On the enclosed ledger I see some operations in USD.

Even when I filter by currency, I cannot see the USD operation on the statement.

What do you advise?

  • Verified answer
    RE: Statement of account

    Thank you Zhu Yun!

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 69,864 Super User 2024 Season 2 on at
    RE: Statement of account

    Hi, How about finding data directly in Customer Ledger Entries? You can add filters as needed.

    pastedimage1643849198658v2.png

    The LCY amount and the original amount can also be displayed here.

    pastedimage1643849289105v3.png

    Hope this will help.

    Thanks.

    ZHU

  • RE: Statement of account

    Thank you Inge

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,744 Moderator on at
    RE: Statement of account

    The statement report is like that by design.

    Maybe there is another report that can fulfill your business need ?

    Customer Open entries will show only open entries and not those already applied.

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