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Suggested answer

Need help with Business Central email notification for scheduled report

Posted on by 2,203 Super User 2024 Season 1

Hi everyone

I'm using Business Central online and I want to send an email with a scheduled report to a specific email address. I've set up the SMTP email settings for the current user and specify the email address in the print management

pastedimage1677588745325v1.png

and I have also selected my current user with the report in the printer selection page and set the printer name to the one I created in print management above.

pastedimage1677588881874v2.png

Now that I run my current report
pastedimage1677588996256v3.png
the report shows up in the report inbox, but it is not being sent to the specified email address..

any help would be greatly appreciated..

Regards

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Need help with Business Central email notification for scheduled report

    I think no, instead you can use other printer methods using azure cloud printers

    demiliani.com/.../

  • Govinda Kumar Profile Picture
    Govinda Kumar 2,203 Super User 2024 Season 1 on at
    RE: Need help with Business Central email notification for scheduled report

    Hi Nitin Verma,

    I am grateful for your help. I have something to add here regarding report scheduling in Business Central. Whenever I print the report manually, I receive it in my specified email.
    pastedimage1677754310058v2.png

    However, when I schedule the report, I am not able to print it and can only save it as a PDF. I am facing an error when trying to select a printer.

    pastedimage1677754096752v1.png

    Is it possible to modify this functionality through development?
    Thank you for your kind response.

    Regards

  • Govinda Kumar Profile Picture
    Govinda Kumar 2,203 Super User 2024 Season 1 on at
    RE: Need help with Business Central email notification for scheduled report

    Hi,

    Thanks for your suggestion. I have already checked and confirmed that my SMTP email settings are correct and I am able to send a test email.
    I have created a cloud printer and have set the email to which I want to send my report.
    pastedimage1677744467763v3.png
    And I'm selecting the same printer for my report..
    pastedimage1677744678412v5.png

    When I run the report in batch, I'm not able to receive the report in my specified email even though it is showing up in the report inbox.
    Note that I'm facing the same issue for our custom Budget report as well.
    And the SMTP settings are working fine for this user
    Regards

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Need help with Business Central email notification for scheduled report

    First check if your email is correct and able to send test email.

  • Govinda Kumar Profile Picture
    Govinda Kumar 2,203 Super User 2024 Season 1 on at
    RE: Need help with Business Central email notification for scheduled report

    Hi Nitin Verma,

    Thank you for your response. I'm not facing any error, but I'm unable to receive the report in my email even though it is showing up in the report inbox. Is there anything else I need to do to achieve this functionality..

    Thanks.

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Need help with Business Central email notification for scheduled report

    Hi,

    Are you facing any error?

    Thanks.

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