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Dears,
We are configuring Sales/Purchase workflow for approvals (NAV 2016), the issue is when document has a prepayment percent/amount, last approver cannot approve the document.
Below error is showing:
Microsoft Dynamics NAV
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There are unposted prepayment amounts on the document of type Order with the number 106003.
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OK
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With NAV2013, approval process is working fine even the document has a prepayment percent and prepayment invoice is not yet posted, after all approver approved the document status is showing like PENDING PREPAYMENT.
With NAV2016, there is no response like Make the document status Pending Prepayment.
Is there any idea or workaroung about this issue?
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Hello there, I'm experiencing the same issue with purchase order. The problem is that the last approver is trying to release the document when there is a prepayment percentage on it. I removed the response "Release the document" on the workflow configuration and It works but not fine: You cannot be able to reopen the document before you manually release the document and let the application move the document status from prending approval to pending prepayment. I take a look of the standard code in codeunit "Release purchase Order", some steps have changed but not where the application is rising the error!! I really need help too.
Regards!
Hello there, I'm experiencing the same issue with purchase order. The problem is that the last approver is trying to release the document when there is a prepayment percentage on it. I removed the response "Release the document" on the workflow configuration and It works but not fine: You cannot be able to reopen the document before you manually release the document and let the application move the document status from prending approval to pending prepayment. I take a look of the standard code in codeunit "Release purchase Order", some steps have changed but not where the application is rising the error!! I really need help too.
Regards!
I agree, you may want to replicate this in standard Navision and contact your partner or Microsoft to provide the fix.
When creating Purchase Approval workflow from template
there is standard step
"An approval request is approved." On condition Pending Approval: 0:
Then Response:
Remove record restriction & Release Document.
We can not remove Release Document response from here, because that case user can't release the document, cannot post prepayment!?!??!?!
I think, we need to add Status change to Pending Prepayment RESPONSE for with Prepayment documents, but still confusing, this issue is must be solved by STANDARD without any development?
You are getting that error because it is trying to release the purchase or sales document after it is approved, try to remove the response (Release the document) from the workflow when it is approved and add a message box or something.
Thank you for your reply, Suresh.
For our customer's case, Purchase/Sales Order needs to be approved before prepayment invoice is created/posted? Are you saying it is not possible for NAV2016?
I believe that is part of new workflow functionality added in NAV 2016, i have to verify but i think the solution is to create prepayment invoice
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