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Microsoft Dynamics NAV (Archived)

Prepayment Invoice

Posted on by Microsoft Employee

Microsoft Dynamics NAV
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Prepayment No. Series must have a value in Sales Header: Document Type=Order, No.=RSO/14-15/00001. It cannot be zero or empty.
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OK
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Hello,

I am trying to post prepayment invoice , the above error is displaying...

I have setup number series for Posted Prepmt Inv Nos in Sales & Receivables Setup.

Is there anything more to do?

Please enlighten..

JO

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Prepayment Invoice

    Thanks MMV,

    It appears I don't have a developer license.

    I might need to ask my supplier to set it up for me.

    Thank you for your help!

    Best Regards

    Ann

  • mmv Profile Picture
    mmv 11,465 on at
    RE: Prepayment Invoice

    Hi Ann,

    If you have the Development Environment of NAV and your license permits, you can open the "Development Environment", select the Page option, select the "Sales Order" page and click on the "Design" button and you may add the required field.  Alternatively, you may refer the below link:

    https://msdn.microsoft.com/en-us/library/dd338599.aspx

    Best Regards,

    MMV

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Prepayment Invoice

    Hi mmv,

    can you elaborate? as a user, can I do this change?

    Thanks!

    BR

    Ann

  • mmv Profile Picture
    mmv 11,465 on at
    RE: Prepayment Invoice

    Hi,

    By standard, "Prepayment No. Series" is normally not added on the "Sales Order" page.  You need to open the "Sales Order" page in the design mode and add it.

    Best Regards,

    MMV

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Prepayment Invoice

    Hi Joanthan,

    I have trouble finding this field in the existing order header, can you share a snapshot?

    Thanks!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Prepayment Invoice

    Hello Jonathen Archer, Tharanga Chandrasekara, Saurabh Shah..

    Thanks for your replies...

    I checked them.

    I created a new customer and tried the same with new sales order.

    Now this is working fine...

  • Verified answer
    Saurabh Shah Profile Picture
    Saurabh Shah 4,560 on at
    RE: Prepayment Invoice

    Hi Jiju,

    It seems that you have set the Posted Prepmt Inv Nos in Sales & Receivables Setup after creating the sales order.

    When sales order get created, above no. series get copied into the sales header and on posting it picks from there and generate the number so for this instance you need to set it manually.

    This field is even not available in sales order page so the option is to bring it on sales order or go in table and select the number series manually.

    Regards,

    Saurabh Shah

  • Verified answer
    TharangaC Profile Picture
    TharangaC 23,116 on at
    RE: Prepayment Invoice

    Even though you have set it in the sales and receivable setup you need to set it manually for the current sales orders. Because it won't get affect to earlier created orders.

    In the sales header you will find a field called "Prepayment No. Series", in that manually set the No. series for earlier created orders.

  • Verified answer
    keoma Profile Picture
    keoma 32,675 on at
    RE: Prepayment Invoice

    hi jiju,

    only new Sales Orders get automatically a value in the field "Prepayment No. Series" (Sales Header) after setting a value in field "Posted Prepmt Inv Nos" in the "sales & receivables setup". existing sales orders don't have a value in that field. so add this field to the sales order page, tab "Prepayment". after that you can set a value manually in existing sales orders.

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