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Hi All,
I'm using Dynamics 365 Online 9.x and installed Unified Service Desk 4.0 with sample data into it.
Can anyone please tell me where this file is located? Thanks.
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Following steps worked for me:-
1. Close your USD.
2. Delete all the folders which exists at C:\Users\<loginUser>\AppData\Local\Microsoft\UnifiedServiceDesk\
3. Restart your USD & it will bring the complete information again.
Cheers.
Do you really need Notes Manager? It has some limitations. I would rather prefer to deactivate the OOB notesmanager and create your own notes manager if required.
If you want to use it as it is, then there should be a customization file got created in your configurations. ensure you have this customization file .
-Srikanth
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