Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Send mail after creating account

Posted on by 524

Hi,

Whenever i create a new account, i need to send an email with the newly inserted account details.

Another scenario, after creating new account, i need to write the details in an excel sheet and save in a physical location.

Can you pls suggest me to do this... ?

*This post is locked for comments

  • Suggested answer
    Arpit Shrivastava Profile Picture
    Arpit Shrivastava 7,518 User Group Leader on at
    RE: Send mail after creating account

    Hi Anand,

    You can write a System Workflow (on create of Account entity) in order to send the Email Notification with the newly inserted account details. Plenty of articles you can find over the internet to get the steps.

    For saving the record details in Excel, I would recommend to go with Word/Excel Template. I can suggest following article to start with.

    http://scaleablesolutions.com/auto-generate-word-template-and-attach-in-email-in-dynamics-crm-2016/

    http://crm.fueledbysleep.com/oob-functionality/how-to-auto-generate-word-templates-using-a-simple-workflow-and-oob-action-in-crm-2016-no-code/

    https://community.dynamics.com/crm/b/crmcat/archive/2016/02/05/how-to-auto-generate-word-templates-using-a-simple-workflow-and-oob-action-in-crm-2016-no-code


    If found useful, please mark the answer as verified.


    Cheers
    Arpit
    https://arpitmscrmhunt.blogspot.com

     

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Send mail after creating account

    Hi,

    You'll have to write a workflow on Account creation to send an automatic email, you can add account details in the email body.

    Please follow this link - itsolutions.bdo.ca/.../how-to-create-an-email-notification-workflow-in-microsoft-dynamics-crm-2015

    *Note - select entity as Account while creating a workflow.

  • Suggested answer
    Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,203 on at
    RE: Send mail after creating account

    Hi Anand,

    You can for sending email on new record creation you can use workflow which is out of the box functionality, below is the link where opportunity is getting creating and on that email is getting triggered, Replace opportunity with account,

    ledgeviewpartners.com/.../dynamics-crm-e-mail-workflow

    Thanks,

    Shahbaaz

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans