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Run-time Error Exporting fro RMS HQ AdmiN

Posted on by Microsoft Employee

run-time error '- 2146233087 (80131501)' Failed to connect to server [server name], while trying to export the template store database in HQ admin

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  • Suggested answer
    Antonijo Todorovik Profile Picture
    Antonijo Todorovik 4,025 on at
    RE: Run-time Error Exporting fro RMS HQ AdmiN

    It's obvious that the problem is the connection with the server. What we don't know if it dosconects while the process of exporting the new database (while exporting data) or in the begining when you choose where the process creates the new store ops database.

    You can increment the Timeout property in RMS HQ Admin from 30 to 60 seconds or more. If You have RMS HQ installed on the Database Server, try to do the process on the same machine, having all components there (like S_Market suggested). If You are on other POC, try to temporary disable any software that could block this process (like firewall, antivirus...). Also, if You are using logical name for the SQL Server, try changing it with IP address. ..

    Hope  this helps...

  • Saudi Market Profile Picture
    Saudi Market 875 on at
    RE: Run-time Error Exporting fro RMS HQ AdmiN

    try to put the template database on other server

  • Suggested answer
    Antonijo Todorovik Profile Picture
    Antonijo Todorovik 4,025 on at
    RE: Run-time Error Exporting fro RMS HQ AdmiN

    Hi Heba,

    Please search this forum, there are several questions/answers that may help You. From what I have seen, this could be provoked by RMS FP2 upgrate (don't know on what version are You):

    community.dynamics.com/.../107757

    community.dynamics.com/.../114766

    Search for more...

    Regards, A.

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