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Can't transfer a drop-ship order to an invoice

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Posted on by Community Member Microsoft Employee

We processed a drop-ship order and PO, and the PO was received (no errors popped up during this).

I'm unable to transfer this order to an invoice. The Transfer Log shows "0 transfers" and "0 errors".

In looking at historical drop-ships, the order's line item info shows "0" on the "Qty to Invoice", "Qty Fulfilled", "Qty Cancelled" and "Qty to Back Order".

On this order, the "Qty to Invoice" shows "1", and I am unable to change it...the pop up says it can't be changed since it's tagged to a PO.

Your help is appreciated. Thank you.

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DavidG 15 on at

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RE: Can't transfer a drop-ship order to an invoice

Hi, I am having the same issue. please help.
Mariano Gomez 26,225 on at

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RE: Can't transfer a drop-ship order to an invoice

You shouldn't be able to change the Qty To Invoice field, since the order is being committed to a PO, which presumably is reaching the customer directly from the vendor. What is your Qty Fulfilled for this order? Is it 1 as well?

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