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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Defining a Segment - A...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Defining a Segment - All Contacts who subscribed today for a subscription list

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Posted on by Jenni221 140

Dear Community,

how do i need to maintain the segment for the case "contacts who subscribed the subscription list XYZ" today.

How do i need to configure the behavior block "Marketing List subscribed"?

pastedimage1598382370297v1.png

Like the following?

pastedimage1598382527769v2.png

I tested with the marketing form and added also subscriber via marketing form DOI to the list. But the segment is still zero.

Is there another way to get this contacts?

We use form based DOI. When the contact clicked the DOI-Mail i want to send him another thank you email and change attributes at the contact. 

How can i select these contacts? via a segment? or a different way?

thank you!

Best Regards

Jennifer

  • Elly-Farokhi Profile Picture
    Elly-Farokhi 205 on at

    Hello Jennifer,

    you can segment them using the below criteria:

    subscription.JPG

    for Form, criteria select the form that customers submit.

    and in submitted values add the ID of the subscription list you like to track and add ": True" to see only contacts that subscribed. 

    hope this would help. 

    Best Wishes, 
    Elly

  • Jenni221 Profile Picture
    Jenni221 140 on at

    But how can i Use the Event "Marketing List Subscribed" in the segment definition?

    Does anyone know?

  • Suggested answer
    Habib Heydarian Profile Picture
    Habib Heydarian Microsoft Employee on at

    Hi,

    After choosing the Marketing list subscribed event from the dropdown, you can then select the email that you're interested in via the Message attribute as well as other attributes such as the timestamp that the user subscribed to the Marketing List. Please see the screenshot below.

    pastedimage1599551083429v1.png

    Best,

    Dynamics 365 Marketing Team.

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