Can the user entity be configured for portal users (rather than the contact entity) so that user activity can be audited with the out of the box CRM audit features?
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Hi Laura,
It may be the reason or there could be another setting that you are missing, as I can see this option in our dev instance, will look into further will update if I will find any setting for the same.
Unfortunately "Enable Tracking" does not appear in the Page Options section. I am on a trial version, so maybe that is why??
Hi,
You can't do real time auditing but a workaround could be to use page tracking in portal, you can get some details like date/timd stamp, ip etc.
Please check these threads: community.dynamics.com/.../266472
community.dynamics.com/.../tip-1059-enabling-tracking-and-rating-for-portal-pages
Hope it will help.
Thanks @Mahender. Do you know any way of auditing user actions/activity in the portal?
Hi,
You can't do that portal is based on the contact entity so there is no way to use user entity for portal.
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