Skip to main content



No record found.

Customer Insights - Journeys forum
Suggested answer

Dynamics 365 Customer Engagement Plan IUR for Partners

Posted on by
I am member of a Microsoft Partner that has assigned a Dynamics 365 Customer Engagement Plan IUR for Partners license.
I am interested in understand if this license is active or there is a change or a new condition for partners in order to be able to use it.
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Dynamics 365 Customer Engagement Plan IUR for Partners
    According to the Microsoft document.
    The Dynamics 365 for Customer Engagement SKU/license plan is deprecated.
    Starting in 2022, Dynamics 365 for Customer Engagement licenses purchased before deprecation will begin to expire.
    You can refer to the following link to learn what is included in this license.
    Regarding upgrades and updates of this license, it is recommended that you contact Microsoft support or sales department.
    Best Regards,
    Dengliang Li

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .


André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 287,773 Super User

Martin Dráb Profile Picture

Martin Dráb 225,513 Super User

nmaenpaa Profile Picture

nmaenpaa 101,148


Featured topics

Product updates

Dynamics 365 release plans