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Microsoft Dynamics SL (Archived)

Unable to install Solomon 2011 Webservices

Posted on by 645

Hi all,

I have been trying to install Solomon 2011 Webservices on my machine. But I am getting an error while trying to do so.

I am trying to install it on Windows server 2008 R2 operating system with SQL server 2008 R2 installed on it.

Any help would be appreciated.

Thanks in Advance.

Regards,

Abhishek.G

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Unable to install Solomon 2011 Webservices

    Sure....!!!! Are you selected de correct system database... try this... erase all the keys and save, then close the Dynamics SL. First check the SQL configuration manager, check the Protocols for MSSql server and verify the name pipes and tcp/ip are enabled, then check the SQL native client the same protocols are active, (if you move something restart all the services) close the sql configuration manager, the open the Microsoft Dynamics SL Database Maintenance, select the server instance, and in the update scenarios tab select synchronize, ended the process close the database maintenance, and open the Dynamics SL open the registration screen (92.250.00) put the modules keys the module WS is the web service module, save, close open one more time the registration screen and verify the WS module is active.

    The check the version that you installed, can you see the registration module on the about screen?

    The about screen is on the top right corner, press the about dynamics SL and in the unlocked module you see information? The list of unlocked modules?

    if you can't see the modules you install the wrong SL version.

    If you see the module try one more time to install the web services, select the correct system database, use the SA user.

  • Abhishek Godisela Profile Picture
    Abhishek Godisela 645 on at
    RE: Unable to install Solomon 2011 Webservices

    Hi Ricardo,

    The web services module is registered and unlocked, but I am unable to install Web services as I am getting the same error.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Unable to install Solomon 2011 Webservices

    Hi Abhishek.G Before installing the web services module you need to be registered in the Registry System screen (95.250.00), unless you have released the key you can not install the web service.

  • Butch Adams Profile Picture
    Butch Adams 4,757 on at
    RE: Unable to install Solomon 2011 Webservices

    The only thing I can think of is maybe it is looking at a different database then has the WS key registered or perhaps you are using an account that cannot read the System DB in order to see that registration is in order.

    One of the prerequisites is that you are using Windows Authentication.

  • Abhishek Godisela Profile Picture
    Abhishek Godisela 645 on at
    RE: Unable to install Solomon 2011 Webservices

    Hi Adams,

    Thank you for the reply.

    I have checked the WS module status and it is unlocked, but it still gives me the same error when I am trying to install the webservices.

    Regards,

    Abhishek.

  • Suggested answer
    Butch Adams Profile Picture
    Butch Adams 4,757 on at
    RE: Unable to install Solomon 2011 Webservices

    Go to Admnistration -> Registration -> Modules

  • Abhishek Godisela Profile Picture
    Abhishek Godisela 645 on at
    RE: Unable to install Solomon 2011 Webservices

    Hi Adams,

    I am not sure where to check the registration status. Could you please let me know how to do it.

    Thanks in Advance.

    Regards,

    Abhishek.

  • Suggested answer
    Butch Adams Profile Picture
    Butch Adams 4,757 on at
    RE: Unable to install Solomon 2011 Webservices

    The error says you haven't put your WS key in. Have you looked in Registration and verified that the status is "unlocked"?

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