web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

Not able to preview or download reports in production environment, though working fine in sandbox

(0) ShareShare
ReportReport
Posted on by 305

Hi all,

I am stuck with an issue in my prod env. My reports are just not being opened, there is no error being displayed, neither a blank report is showing up. The homepage is displayed as soon as I click on either preview or try to sent to excel. No message is shown, so I'm not able to figure out the cause of it.

It is breaking my system badly and I need help urgently to fix this. Please help me soon!!

Thanks in advance.

Khudeja

  • Suggested answer
    keoma Profile Picture
    32,729 on at

    try a different browser, check your browser settings according downloads.

  • Suggested answer
    Avinash B Profile Picture
    1,455 on at

    Hi Khudeja,

    If it is your customizes report then check the Layout path you provided in your .al file of the report. Sometimes if the path is incorrect then it turns out a blank report.

    Regards

    Avinash B

  • Suggested answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Hello,

    If this is still an issue, please do raise a support request with Microsoft.

    Thanks.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 728 Super User 2026 Season 2

#2
YUN ZHU Profile Picture

YUN ZHU 545 Super User 2026 Season 2

#3
AndrewThomas81 Profile Picture

AndrewThomas81 328 Super User 2026 Season 2

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans