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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Management Reporter CU...
Microsoft Dynamics GP (Archived)

Management Reporter CU 9 installation

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Posted on by Rachel Nusbaum 2,935

I am attempting to install MR CU 9 on a SQL 2012 server.  When I try to run the installation I get the following error:

This app can't run on your PC.  To find a version for your PC, check with the software publisher.

Any ideas?

thx

Rachel

*This post is locked for comments

  • Suggested answer
    soma Profile Picture
    soma 24,416 on at

    Please have a look on the below link to download the MR System Requirement document and check with your system.

    http://www.microsoft.com/en-us/download/details.aspx?id=5916

    Hope this helps!!!

  • Community Member Profile Picture
    Community Member on at

    Hi Rachel,

    I guess you are trying to run 64 bit MR to 32 bit PC. please install the corresponding version of MR

  • Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at

    What is your operating system ?

    Are you on the Management Reporter setup file or when you install the prerequisite AccessDatabaseEngine ?

    Your feedback is highly appreciated,

  • Verified answer
    Rachel Nusbaum Profile Picture
    Rachel Nusbaum 2,935 on at

    It seems the issue was when I was clicking on the self extracting file.  I ended up extracting it on my laptop and transferred all the individual files over to the client's server and the installation went well.  All is working now.

    Thanks

    Rachel

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