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Microsoft Dynamics CRM (Archived)

The plug-in execution failed because the operation has timed-out at the Sandbox Client

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Posted on by Community Member Microsoft Employee

Hi All, I am executing load performance testing for Maximum user count 50 and getting timeout error in the custom workflow actions.

Sync workflow failed with error message - Unhandled Exception: Microsoft.Crm.Workflow.Services.InvalidCustomActivityExecutionException: The plug-in execution failed because the operation has timed-out at the Sandbox Client.
System.TimeoutException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #94691529
   at System.Activities.WorkflowApplication.Invoke(Activity activity, IDictionary`2 inputs, WorkflowInstanceExtensionManager extensions, TimeSpan timeout)
   at System.Activities.WorkflowInvoker.Invoke(Activity workflow, IDictionary`2 inputs, TimeSpan timeout, WorkflowInstanceExtensionManager extensions)
   at Microsoft.Crm.Workflow.SynchronousRuntime.SynchronousWorkflowActivityHost.ExecuteWorkflowUsingInvoker(Activity workflow, ICommonWorkflowContext context)
   at Microsoft.Crm.Workflow.SynchronousRuntime.SynchronousWorkflowActivityHost.StartWorkflow(WorkflowActivationData activationData, ICommonWorkflowContext context)
, error code - -2147220891

Thanks,

Ram

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: The plug-in execution failed because the operation has timed-out at the Sandbox Client

    Andrew, Yes I have restarted but facing the same issue.

  • a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: The plug-in execution failed because the operation has timed-out at the Sandbox Client

    Ram,

    Have you restarted services after you applied changes?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: The plug-in execution failed because the operation has timed-out at the Sandbox Client

    Andrew, Yes we have onprem .  I did apply the same settings to backend (sandbox) sever but no luck. Will it work for CRM Version 2016?

    Thanks,

    Ram

  • a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: The plug-in execution failed because the operation has timed-out at the Sandbox Client

    Hello,

    If you're online - you can't increase that setting.

    If you're onprem following article should help you - balarajann.blogspot.com/.../how-to-increase-sandbox-time-out-above.html

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: The plug-in execution failed because the operation has timed-out at the Sandbox Client

    Hi Khoa, Thank you very much for your response. Can we increase 2 minutes of execution of time. We have 2-3 syn custom workflow activities which are executing more that 2 minutes.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: The plug-in execution failed because the operation has timed-out at the Sandbox Client

    I am getting timeout errors in the work flow process log -"The plug-in execution failed because the operation has timed-out at the Sandbox Client".  Why this error is getting? Any Hotfix/solution for this?

  • Suggested answer
    khoait Profile Picture
    khoait 450 on at
    RE: The plug-in execution failed because the operation has timed-out at the Sandbox Client

    Hi Ram. In sandbox mode, all plugins, custom workflow activities, custom workflow actions will be terminated when they exceed 2 minutes of execution time. Try to narrow your number of records to process in your code, or move the heavy task to something else such as an external console app/service.

  • a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: The plug-in execution failed because the operation has timed-out at the Sandbox Client

    Hello Ram,

    So what question do you have?

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