Hello everyone,
I have Business portal 3.0 running with Dynamics GP 9.0. When using the Requisitions Management module I try to open the printer friendly version and get the following warning on IE:
Line: 287
Char: 8
Error: Object required
Code: 0
.../RequisitionDoc.aspx
I am guessing the file is not registered somehow, though I navigated to it through the IIS Administrator and it is at the specified path. Can anybody share any insight on this? If you need further info please do let me know.
Thank you!
Nelson
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Was this issue ever resolved? Our employees are having the same issue. Thanks.
Hi Mark!
I'm sorry I took so long to reply to you. I had tried that before and just came to the customer's office and tried again and there is no change whatsoever; still tells me an object is missing. I am positive RequisitionDocumentPFV is also there, I even tried naming the full path, plus it is referenced from another screen and it opens properly.
Thanks again,
Nelson
Hi Nelosn,
This is a long shot, but ive checked my BP 3 version of the RequisitionDoc.aspx.
Mine goes:
case 6: { // Show Printer Friendly Version
CloseStatus = window.open("./RequisitionDocumentPFV.aspx?ReqTitle=" + document.getElementById("DocTitle:DocTitle_0").value,null,"height=600,width=1000,left=0,top=0,titlebar=no,location=no,directories=no,menubar=yes,toolbar=no,scroll=yes;status=no");
break;
}
Can you take a copy of the RequisitionDoc.aspx as a backup file. Then in the origianl aspx page, change Case 6, uncomment the line that is commented out (the one with \\CloseStatus) And then comment out the one that isnt currently commented out. So it looks like this:
case 6: { // Show Printer Friendly Version
CloseStatus = window.open("./RequisitionDocumentPFV.aspx?ReqTitle=" + document.getElementById("DocTitle:DocTitle_0").value,null,"height=600,width=1000,left=0,top=0,titlebar=no,location=no,directories=no,menubar=yes,toolbar=no,scroll=yes;status=no");
//CloseStatus = window.open("./RequisitionDocumentPFV.aspx?ReqTitle=" + document.getElementById("DocTitle:DocTitle_0").value);
break;
Close the browser, re-open it and try use the Printer Friendly and see if it works or gives the same error!?
Mark
Nelson,
My normal troubleshooting includes trying different users(machine admin, BP admin, BP user), on the server and client, verifying IE recognizes your BP site as the correct zone, looking in the event viewer, etc. If you've done most of this, a case with Microsoft support might be the next best option.
Thanks
Rob
Rob,
Thank you for your prompt response. I just did as you asked and the error persists. This is happening for all users.
Nelson
Nelson,
I did a search, and I found another reference to this. Can you try the following for the user experiencing issues?
Settings >> Requisitions >> Users >> Modify the user preferences >> Save the user preferences screen, with or without any editing to the fields.
After doing this, please try the actions that created the issue.
Thanks
Rob
Hello Rob,
I just came to the client site and no, it did not work. Anyone else has any ideas?
Thank you,
Nelson
If possible, I'd upgrade to IE 7.0 and see if that helps.
Thanks
Rob
Hello Rob,
The version installed on the client's server is 6.0.3790. I am aware this is not the latest version; should I request an update?
Thank you,
Nelson
Nelsona,
Thanks for using the newsgroups. What version of IE are you using?
Thanks
Rob
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