One of our employees took a check as a payment on account. The check was for $250. Unfortunately, he entered it as a check for $520. I can't figure out how to fix this! ANY help would be GREATLY appreciated.
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I have a similar situation, where we mistakenly applied payment of $2122 to an invoice, which paid that invoice in full. The actual payment should have been $1122, which would leave $1000 owing on that invoice.
After the incorrect payment was applied, that invoice no longer shows in the POS Accounts Payable screen. How can I get to it to do a negative payment?
I tried entering a negative check payment, but the settings on our system won't allow that.
I ended up coming up with a solution and thought I'd share it since I found this same question without answers on the board several times.
1) I rang up a sale of freight for $520 and charged it to account.
2) I voided the sale and said that $250 was to go to account and $270 was given back in a check.
Everything balanced.
Sure, just make a negative payment, -520.00, then make the correct one.
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