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Record is visible on advance find, but does not open as throws error

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Posted on by 167

Hi Gurus ,

I see my order in advance find created from external system, however when i try to open , it throws me error on UI despite my order status is active which i can see in advance find .

BUSINESS PROCESS ERROR

You cannot create, update or delete child records for an Inactive Order
Technical Details
  • Error Code: 2147746405
  • Session Id: 804011b4-f968-429e-986e-ee0828161d41
  • Activity Id: feedc0de-aaaa-bbbb-cccc-1234567890ab
  • Timestamp: Tue Aug 25 2020 20:52:44 GMT+0530 (India Standard Time)
You cannot create, update or delete child records for an Inactive Order
at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Execute(OrganizationRequest request, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, ExecutionContext executionContext, Dictionary`2 optionalParameters) at Microsoft.Crm.Extensibility.OData.CrmODataExecutionContext.Execute(OrganizationRequest request) at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.RetrieveEntityWithRelatedRecords(CrmODataExecutionContext context, EntityReference primaryEntityReference, String[] columns, RelationshipQueryCollection relatedEntitiesQuery) at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.RetrieveEdmEntity(CrmODataExecutionContext context, String edmEntityName, String entityKeyValue, ODataQueryOptions queryOptions) at Microsoft.Crm.Extensibility.OData.EntityController.GetEntityImplementation(String& entityName, String key) at Microsoft.Crm.Extensibility.OData.CrmODataUtilities.<>c__DisplayClass10_0`2.<InvokeActionAndLogMetric>b__0() at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties) at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func) at lambda_method(Closure , Object , Object[] ) at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters) at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken) --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()
Error.JPG
I have the same question (0)
  • LeoAlt Profile Picture
    16,331 Moderator on at
    RE: Record is visible on advance find, but does not open as throws error

    Hi Partner,

    Please check the following points.

    1.Disable all the JS functions in your form onLoad event and re-open this order to check its status.

    2.Disable all the business rules.

    3.This error message looks like a custom error message, so please also check all the plug-ins.

    4.Add a rule to set the order status to Active when creating records outside of D365.

    Regards,

    Leo

  • Suggested answer
    Shahzeb Khan Profile Picture
    167 on at
    RE: Record is visible on advance find, but does not open as throws error

    I resolved it, as this was due to right data wasnt being set to MSD, I asked them to send data in primary field also as i send json from Crm and they modified json as per crm and it worked .

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