Get duration/time spent of the user on a page

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Posted on by Community Member Microsoft Employee

Hello there,

It's me again. Is there a way in Business rules configuration wherein I can configure to get user's time spent on a web page in our portal? My task is to get the duration of the user he/she spent when it clicked a knowledge article and was redirected to a page.

Thank you,

rome

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Community Member Microsoft Employee on at

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RE: Get duration/time spent of the user on a page

Hello, Goutam!

I didn't finish the video and just watched the 10mins of it from 42:00 because it is also referring to DCI.

Currently planning to inject a Jscript to get this duration value now. Hopefully it will work.

BTW, thank you man for replying on my posts here. Great help and saved me a lot of time from my previous posts. (Y)

Kind regards,

rome
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gdas 50,085 on at

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RE: Get duration/time spent of the user on a page

Hello Rome ,

I am not sure you may already know , may this will help you -

www.youtube.com/watch

Its big video try to watch from 42:00 min .
Community Member Microsoft Employee on at

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RE: Get duration/time spent of the user on a page

I believe this DCI requires a license and currently MS won't let us use it for now. :(
Justinjose 2,707 on at

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RE: Get duration/time spent of the user on a page

Hi Rome,

I am not sure about the duration but you can view user’s journey on a portal before and after creating a case.

docs.microsoft.com/.../view-user-activity

Thanks

Justin Jose