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User's entity views suddenly disappeared

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I have a user who's entity views have disappeared from the drop down, aside from their own view which is set as the default. When clicking on /manage and share views/, they are all listed there still. When impersonating them with levelup, the views sometimes appear but mostly do not, with no pattern that I can find. This user still has the same roles, and other users that have the same roles are not having this issue. 
 
Hitting ctrl-f5 works, but as soon as they close the tab and try again, the issue persists.

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