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Sales Credit Memo Discount Error

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Posted on by Community Member Microsoft Employee

Sales Invoice had a discount of 25%. When a sales return is made Sales Credit Memo has picked 30%. The Sales Credit Memo has posted with the incorrect discount. How can we solve this error?

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Hannes Holst 5,767 on at

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RE: Sales Credit Memo Discount Error

Hi,

This depends on what your finance deparment favours.

You could create an invoice with the wrong discount and void the credit memo as a whole.

Or, you could create an invoice with the difference of 5% only.