Sales Invoice had a discount of 25%. When a sales return is made Sales Credit Memo has picked 30%. The Sales Credit Memo has posted with the incorrect discount. How can we solve this error?
Sales Invoice had a discount of 25%. When a sales return is made Sales Credit Memo has picked 30%. The Sales Credit Memo has posted with the incorrect discount. How can we solve this error?
Hi,
This depends on what your finance deparment favours.
You could create an invoice with the wrong discount and void the credit memo as a whole.
Or, you could create an invoice with the difference of 5% only.
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