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Microsoft Dynamics GP (Archived)

Employee Cost Retirement values not updating in all HR fields

Posted on by 200

I have $1.00 set as a default on my HR Retirement Setup window.  When I enroll an employee in the HR retirement window I change the value in either the pre or post $/% field to their selections. It saves correctly to the Payroll window but when I look at the Benefit/Deduction summary in HR it shows the $1.00 instead of the pre or post/deduction amount I entered. 

If I look at the actual field values I can see the fields; Contrib Pre Tax, Contrib Pre Tax Dollar, Contrib After Tax, Contrib After Tax Dollar all show the correct values (depending on which was selected during retirement employee enrollment.  However the Cost Employee field still shows the $1.00.

I was able to get it to roll-down correctly on one test system after I turned off the Benefits Preferences "automatic update Payroll Benefits & Deductions" checkbox and rolled down manually by saying :yes" to the message prompts, but when I tried that in my other test and live systems it did not solve my problem.

Is there a known issue relating to this field and roll-down?  Any suggestions on resolving it?

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  • Larissa Profile Picture
    Larissa 200 on at
    RE: Employee Cost Retirement values not updating in all HR fields

    Thanks for this link.  I am familiar with this well-written post.  However, the problem is that my sessions are working inconsistent to this article and the way I have always known the roll-down to work... unless you are saying that the settings must be consistent between the live company and all test companies.  I welcome any other thoughts or replies from anyone seeing issues with the system not working as we expect it to.

  • Redbeard Profile Picture
    Redbeard 12,931 on at
    RE: Employee Cost Retirement values not updating in all HR fields

    You may want make sure your settings are consistent in the companies as outlined in this post.  www.dynamicsgpinsights.com/.../key-settings-when-using-human-resources-with-payroll

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