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285We have two divisions that were processing payroll on Wednesday. Everything seemed to build, calculate, and print correctly. Both divisions posted with no error messages. Now that we are running our reports we have found several of the payroll windows were not updated, including but not limited to Payroll Check Inquiry, Payroll Transaction Inquiry, Employee Record Summary Inquiry, Employee Pay Code History Inquiry. It seems that most all of the employees on one payroll and about half of the employees on the other payroll are incorrect. It was my understanding that multiple people could process payrolls at the same time with no issue.
I have ran the payroll employee reconcile and the payroll check links with no errors found.
There is no way to restore from a backup since we have finished three days work since the error occurred. I am hoping that we will not have to void each payroll check and rekey our payroll since we have approximately 700 employees on these two payrolls.
We are working with version GP2010. Has anyone had this problem before? I am asking for any kind of help!
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