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Microsoft Dynamics CRM (Archived)

Top Navigation not displaying the correct option

Posted on by 340

Hi Experts,

I am using Dynamic 365 Online version. I have a custom entity "Building". When i click on Sales->Building then the Top Navigation display different selection that instead of Sales -> Building it display Sales -> Dashboards.

30378.Untitled.png

Can you please able to help me so that i can get the exact Navigation.

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Top Navigation not displaying the correct option

    Hi NILANKA ,

    if you solved the problem thanks to an answer, please mark it as verified to encourage the community to provide more and more a better support. Thank you. Francesco

    If you found the answer helpful, please mark as Verified 

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    Thank You & Best Regards

    Francesco Picchi

    Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

    Independent Contractor

    http://www.francescopicchi.com

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Top Navigation not displaying the correct option

    Hi NILANKA ,

    That's what I would do:

    1) clear the whole browser cache

    2) call from javascript consolo localStorage.clear()

    3) re-publish all customizations

    4) check

    If problem persists

    1) Post site map customizations.xml file

    Please let us know.

    If you found the answer helpful, please mark as Verified 

    Join my network on LinkedIn      Follow me on Twitter 

    Thank You & Best Regards

    Francesco Picchi

    Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

    Independent Contractor

    http://www.francescopicchi.com

  • Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: Top Navigation not displaying the correct option

    That is weird. It should show Sales -> Buildings as you anticipate.

    Can you see if you are getting the same behavior in a different browser and In-Private/Incognito mode?

    If you are getting the correct behavior elsewhere, it is most likely some sort of caching issue.

    Also, what version of CRM Online are your using?

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