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Unanswered

batchjob notification for e-mail doesn't work

Posted on by 768

Hello,

I have a batchjob and I have ticked an option for e-mail notification when  error occurs

pastedimage1620377710485v1.png

Bit I don't get e-mails. Other e-mails are correctly sent around the system. I have read that it can be something to do with e-mail templates but I haven't found where to set up it.

When I look in the notification screen at the completed jobs they are not shown as alert by email. 

pastedimage1620378278673v1.png

Can you pls help me? What can cause e-mail not sending?

Thanks,.

  • dark_knight Profile Picture
    dark_knight 768 on at
    RE: batchjob notification for e-mail doesn't work

    Hello Ludwig,

    Yes it works. The form for the notifications I posted above shows info from the table EventInbox and there is SenEmail field which is not ticked for some reason. I think this is the problem. I checked other users in EventInox and for some users SendEmail field is ticked and I suspect that they get emails.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: batchjob notification for e-mail doesn't work

    Hello Azat,

    Do you get any email notifications from your system?

    That is, do you receive other email notifications that are not related to batch jobs?

    Best regards,

    Ludwig

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