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ReportHello People.
Please your help:
When does an email activity have the following Status Reason:
- Incorrect: ??
- Cancelled: ??
Thanks!
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Hello People.
Please your help:
When does an email activity have the following Status Reason:
Thanks!
*This post is locked for comments
Hello Roxana.
Failed eMails have reached the re-try limit... defined in the CRM system. When the CRM system tried to send an email and sending was not successful, sending will be repeated after a time period. Due to the limit. After this limit is reached, the system set the eMail automatically to FAILED.
Kind regards,
Karsten
Hi Roxana, we have Cancelled status, but we dont have incorrect as OOB functionality, may you have included the additional status reason.
Please check the below link
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