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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Getting signed-in User...
Microsoft Dynamics CRM (Archived)

Getting signed-in User's information when editing Entity Form

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Posted on by dkimbo

I have an editable entity form on my portal and I am trying to create a workflow so that when the current signed-in User submits changes to the form, an email is sent. I am trying to identify the portal User in my workflow, however, when one of the entity form fields are changed, the Audit History/Modified By fields for that record shows that 'SYSTEM' has made the change, not the signed-in User in the portal. Is there a way to grab the information of the signed-in user when they edit an entity form?

Audit Log: 'Changed By' field shows SYSTEM when it should be the the signed-in User. 

Audit-log.PNG

Thank you

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  • dkimbo Profile Picture
    dkimbo on at
    RE: Getting signed-in User's information when editing Entity Form

    That's unfortunate to hear. Is there any way to figure out who changed field values in my Portal using Liquid, Javascript, or any other function in Dynamics 365 or Portal settings other than checking the audit log?

  • Suggested answer
    Aiden Kaskela Profile Picture
    Aiden Kaskela 19,692 on at
    RE: Getting signed-in User's information when editing Entity Form

    Hi Daniel,

    The audit log only shows the CRM user who made the update. Any update to a record in CRM can be logged to a system user - either the person who was logged in to the CRM, or when it's the result of some other action, SYSTEM is the user of record. Sorry, unfortunately you can't tie a portal user to the audit log.

    Hope this helps! I'd appreciate if you'd mark this as Answering your question.

    Thanks,

     Aiden

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