Dynamics Community Forum Thread Details

NSF Payments

Hello,

I have a question about NSF(Non Sufficient Funds) processing in GP. I have a customer who was invoiced for $100 and a payment was created for $100. Current balance in GP is now 0. When that payment was voided and set to NSF shouldn't the balance for that customer become $100 again? I am assuming GP would applying a debit in the amount of the payment that was marked as NSF. The reason I am asking this is that I am not seeing this behavior currently in my instance of GP, the balance is still staying at 0 even after the payment is NSF.

Thanks,

Michael

HI Michael,

An NSF transaction will:

Unapply the Receipt and mark it as Voided
Back out the GL distributions
If you’re using Bank Rec payments are unapplied, any distributions are reversed.
Update customer balances
Sales commissions are reversed with negative amounts, and are re-marked as unpaid
Bank Rec is updated

What happens when you NSF a cash receipt is that it is voided. A debit is not posted to the debtors account. The Cash Receipt is still listed on the debtors account (Enquiry >> Sales >> Transaction by Debtor)...but there is an Asterisk beside the documents status. The asterisk denotes voided tansactions, and these are 'ignored' by GP when it calculate balances owing etc.