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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Cannot remove prepayme...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Cannot remove prepayment on a purchase order done from a Project

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Posted on by Community Member

Hello,

A purchase order has been done from a project and a prepayment has been issued on it.

The currency was wrong on the purchase order and the prepayment has to be removed. The purchase order was recalled from the workflow to remove the prepayment. The following message appears when trying to remove the prepayment 'Voucher number APDWPV000000209, transaction type Project - cost, and account number 150156001-PID000006195 can't be reversed.'

pastedimage1601105165925v1.png

Voucher on the purchase order

pastedimage1601105678182v3.png

Posted transaction on the project

pastedimage1601105576542v2.png

Is there a way to remove the prepayment and cancel the purchase order?

Cheers,

Rina

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Rina,

    What you try doing is correcting an already posted voucher.

    This necessitates a corrective posting; meaning that you basically have to do the same things again but post them with opposite signs.

    Of course, this can result in a lot of manual correction work but there is no simple reverse or correction button that is available for that.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Dear Ludwig,

    Thank you for your mail.

    I am not sure how to do the same thing with opposite signs.

    Kindly let me know if you are referring to journal entries AP vs Downpayment (with the same posting type as the original transaction, in my case it is Project- cost).  

    For testing purposes, I have added Project - cost on the downpayment account but I get the error message that the posting type is not valid.

    Kind regards,

    Rina

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Rina,

    Can you list the steps that you took so far so that I can replicate it on my machine?

    Would like to know exactly what was recorded so far to find hopefully an easy fix for that.

    Can you simply list the steps below?

    Many thanks for the help.

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Dear Ludwig,

    Basically, the steps are as follows:

    • Create purchase order from a project

     pastedimage1601191074035v1.png

    • Create a purchase order

      pastedimage1601191091657v2.png

      

    • Apply 100% prepayment

    pastedimage1601191118383v3.png

    • Generate prepayment invoice

    pastedimage1601191134936v4.png

    • Prepayment invoice generated

       pastedimage1601191154344v5.png                            

    •  Vouchers generated

    pastedimage1601191164779v6.png

    • Remove the prepayment

     pastedimage1601191171548v7.png

     

     pastedimage1601191179485v8.png

    Best regards,

    Rina

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 307,115 Super User 2026 Season 2 on at

    Hi Rina,

    I have tried to reproduce the error. In my environment the reversal works without issues. I tested it on 10.0.9 with PU33. The PO was also created from a project. Can you tell which exact version you are using? Are you aware of customizations or an ISV solution? Related to your PO, did you already have some receipts or invoices posted? It looks like there is already some project cost posted.

  • Community Member Profile Picture
    Community Member on at

    Dear André,

    Thank you for your mail.

    No customisation as far as I know.

    In the example, I sent, there is only a prepayment invoice; no receipts

    pastedimage1601267900150v1.png

    Thanking you

    Kind regards,

    Rina

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 307,115 Super User 2026 Season 2 on at

    Hi Rina,

    You mentioned that you used a main account related to Project - Cost. What is the exact main account used on the category for the prepayment posting? Did you also try another main account?

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Rina,

    I got a temporary message in my PU36 environment saying that:

    ...Voucher number PPP-140003 can't be reversed until the subledger journal entry has been transferred to general ledger. Use the Subledger journal entries not yet transferred page to transfer the entry.

    After the subledger entries were transferred to GL I could remove the prepayment without a problem.

    Can you please double check your system behavior in a MS standard contoso demo company, such as USMF just to make sure that things work there the same.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Dear André,

    Upon further investigation, there is a project category PODWNPAY from which the prepayment is taking its value from instead of the Prepayment Category ID

    I am not sure if this information can help. I will double check on my side if there is any customization.

    pastedimage1601791429088v1.png

    pastedimage1601791724224v8.png

    Thanking you

    Kind regards,

    Rina

  • Community Member Profile Picture
    Community Member on at

    Dear Ludwig,

    In other circumstances, the removal of the prepayment works fine.

    We have seen that there is a project category PODWNPAY ( purchase order has been done from a project) from which the prepayment is taking its value from instead of the normal Prepayment Category ID. 

    We are not sure if this is the cause of the probelm.

    Kind regards,

    Thanking you

    Rina

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