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Posted Sales Invoice credit that only affect customer ledger entries

Posted on by 2,166
Hi All
Is there a way to reverse only the customer ledger entries related to a posted sales invoice by creating credit or cancel invoice function?
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  • Samantha73 Profile Picture
    Samantha73 2,166 on at
    Posted Sales Invoice credit that only affect customer ledger entries
    What I really want to achieve is cance/reverse posted invoice without affecting the item ledger entries
  • Suggested answer
    Azqar Profile Picture
    Azqar 48 on at
    Posted Sales Invoice credit that only affect customer ledger entries
    Try GL register please
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 4,707 Super User on at
    Posted Sales Invoice credit that only affect customer ledger entries
    Can you expand on what you're trying to achieve? Is the customer getting a refund without returning the inventory? Or is the invoice getting booked under bad debt, or something along those lines?
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 4,078 Super User on at
    Posted Sales Invoice credit that only affect customer ledger entries
    not sure what you mean by only the customer ledger entries or why? If you navigate into find entries, there are a bunch of entries. If user reverse it, the associated entries will be reversed as well.
     
    Jun Wang
     
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    Gavin Profile Picture
    Gavin 2,331 on at
    Posted Sales Invoice credit that only affect customer ledger entries
    Hi,
     
    Every entry you post in a journal will create GL Entries therefore if you just want to effect Customer Ledger Entries enter the balancing GL code as your debtors control (accounts receivable) account. 
     
    This way the GL entries will Debit and Credit the same account so the GL entries will have a net effect of nil.
     
    Thanks
    Gavin
  • Suggested answer
    Tech-Lucky Profile Picture
    Tech-Lucky 794 on at
    Posted Sales Invoice credit that only affect customer ledger entries
    You may utilize the General Journal Page with the document type 'credit memo', applying it to the entry number specified as 'customer Ledger Entry no.

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