Dynamics Community Forum Thread Details

Retail statement get stucked in status voucher linked

Dear all,

Retail statement is going to stucked in status "Voucher Linked" as below

the error details are:

While processing the state Payments posted, generic exception encountered in retail statement 14-000001506 in the controller :
Posting results for journal batch number 14-000002819   Voucher CRV-000001317   0.08 for voucher CRV-000001317 in company 14 will be posted as an overpayment or underpayment
Posting results for journal batch number 14-000002821   Voucher CRV-000001318   0.02 for voucher CRV-000001318 in company 14 will be posted as an overpayment or underpayment
Posting results for journal batch number 14-000002823   Voucher CRV-000001319   Account number 01 in company 14 is not mapped to account number 02 in company 14.
Posting results for journal batch number 14-000002823   Voucher CRV-000001319   The account 02 of voucher CIV-000001299 is not same as the account 01 of voucher CRV-000001319, which is not allowed for settlement.

however, statements from next days are posting without any issues.

Also Vouchers CRV-000001317, CRV-000001318, and CRV-000001319 are also missing in the system, i am not able to find these vouchers from system too.

how we can solve this issue.

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