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We are currently using Dynamics 365 online for a small audience of 20 users and will be migrating this user base to Saleforce in Q1 2021. My question is around the Unified Interface upgrade and whether we must migrate or can we stay on the legacy system until we move off the platform?
Thank you in advance,
Maria Gainsforth
CRM Systems Admin
Hello Maria,
Unfortunately no, as the legacy web client will be removed in October 2020, as documented here: https://docs.microsoft.com/en-us/power-platform/important-changes-coming
Henry
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