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Facing issues with the Work Hour Template on Booking Requirement

Posted on by Microsoft Employee

I am trying to manually create Booking Requirement and while doing so I can see an OOB field "Work Hour Template" I have created and selected an appropriate work hour template as per my need. Once the Booking Requirement record is saved this field goes off from the from and secondly when I click on the "Modify Calendar" button I am expecting that it would show me the calendar based on the work hour template how ever its sowing some different working hours.

I doubt that the calander template is getting overridded from somewhere but not getting exactly from where.

Also note that there are no customizations done yet, its all OOB features that I am trying to check and understand the working.

  • Suggested answer
    apa Profile Picture
    apa 8,280 on at
    RE: Facing issues with the Work Hour Template on Booking Requirement

    You can use Level Up's god mode to see all hidden columns, including the WH Template column. The template should stick to what you've selected. If the quick create that opens from pressing modify calendar doesn't display hours correctly, I suggest you open a service request to Microsoft.

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