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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Chat-Add-for für Dynam...
Service | Customer Service, Contact Center, Fie...
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Chat-Add-for für Dynamics 365 Customer Service

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Posted on by magdalenastern 5

Hello,

I need to know how much the chat-add for dynamics 365 Customer Service costs after the entity routing requests (in the sum of 600) has already been used up?

Thank you.

Kind regards, Magdalena Stern

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  • Suggested answer
    LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at
    RE: Chat-Add-for für Dynamics 365 Customer Service

    Hi Partner,

    According to D365 license guide, You should pay for additional Chat or Digital Messaging licenses. 

    pastedimage1601347146428v1.png

    For more details, I suggest you to contact with Microsoft Sales.

    Regards,

    Leo

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