Microsoft Dynamics CRM (Archived)

Reset all customization and data configutration for CRM Portal

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Posted on by MRVIX

1,258

Is it possible for me to reset everything that I've done with my CRM Portal?

I would like to start from a vanilla portal.

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Arpit Shrivastava 7,518 User Group Leader on at

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RE: Reset all customization and data configutration for CRM Portal

Hi Marjorie,

You have two options:

Option 1: Clear your all Portal Configuration manually.

Option 2: Uninstall your CRM Portal by deleting the solutions in below order:

MicrosoftIdeasWorkflows

MicrosoftIdeas

MicrosoftForums

MicrosoftBlogs

Feedback

KnowledgeManagement

CustomerService

CommunityPortal

Then uninstall the core solutions in this order.

MicrosoftWebForms

WebNotification

MicrosoftIdentity

MicrosoftIdentityWorkflows

MicrosoftIdentitySystemWorkflows

MicrosoftCrmPortalBaseWorkflows

MicrosoftCrmPortalBaseSystemWorkflows

MicrosoftCrmPortalBase

MicrosoftCrmPortalDependencies

I may have missed something or order may be slightly different in your case, but hopefully, you get the idea.

Also, refer community.dynamics.com/.../dynamics-365-uninstalling-microsoft-portals-steps for more information.

If found useful, please mark the answer as verified.

Cheers
Arpit
https://arpitmscrmhunt.blogspot.com
MRVIX 1,258 on at

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RE: Reset all customization and data configutration for CRM Portal

Hi Oliver, I don't have a solution for this yet. I kept this question open, because I'm really interested if there will be a way for us to reset all customizations without re-installing the solution.
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oliver.rodrigues 4,052 on at

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RE: Reset all customization and data configutration for CRM Portal

Marjorie, did you get this one solved ?

My case I have a Custom Portal, in other threads people say to uninstall the Customer Service solution in CRM and install through the Portal Admin, but for me it didn't really re-install the solution
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Community Member Microsoft Employee on at

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RE: Reset all customization and data configutration for CRM Portal

Hi Marjorie,

if you solved the problem thanks to an answer, please mark it as verified to encourage the community to provide more and more a better support. Thank you. Francesco

If you found the answer helpful, please mark as Verified

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Thank You & Best Regards

Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

Independent Contractor

http://www.francescopicchi.com
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Community Member Microsoft Employee on at

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RE: Reset all customization and data configutration for CRM Portal

Hi Marjorie,

you could uninstall and reinstall solution.

Please let me know if you solve.

If you found the answer helpful, please mark as Verified

Join my network on LinkedIn Follow me on Twitter

Thank You & Best Regards

Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna, ITALY

Independent Contractor

http://www.francescopicchi.com
MRVIX 1,258 on at

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RE: Reset all customization and data configutration for CRM Portal

Hi Craig, unfortunately I still don't have a solution for this one. :(
acraigx on at

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RE: Reset all customization and data configutration for CRM Portal

Hi Marjorie - any luck getting a solution? I'm in the same situation. I started with a trial of the Customer Self-Service portal and realized quickly that I would have been better off trying out the custom version instead. Were you able to find a method of resetting the portal?

Thanks

Craig
MRVIX 1,258 on at

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RE: Reset all customization and data configutration for CRM Portal

Hi Mark, sorry but I still don't have a solution for this.
Mark Otto on at

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RE: Reset all customization and data configutration for CRM Portal

Hi Marjorie, do you habe a solution how to reset a Portal to vanilla?
MRVIX 1,258 on at

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RE: Reset all customization and data configutration for CRM Portal

Do you mean, I need to manually remove my changes from CRM?

I'm using CRM Online. With the old ADX, we just reinstall the solutions to do this. Not sure how will I do it now.