web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Business Central forum

How is sales shipping meant to work in D365F?

(0) ShareShare
ReportReport
Posted on by

Hello, I'm struggling a bit to see how Dynamics 365 for Financials is meant to handle the process of sales order to posted invoice in normal real world situations.

The company's sales order team take orders and records them (easy in D365F). When the orders come due for delivery a picking list is generated and someone walks round the warehouse (which is remote from the sales office), picking the items that are required for the order.  When the items are all picked, packed and shipped the 'goods outwards clerk' marks the order as shipped.  The accounts team then know that the order is ready to invoice.  This is a very normal way of doing things for a small company.

How do I replicate (or replace) this process using D365F?  There does not seem to be any 'order picking list' report, or any other reports that show what items are due to be picked or shipped for upcoming due orders. 

The staff in the warehouse only need to be able to see what they have to pick, and when, and to be able to update the order to show what they have shipped.  They do not need to be able to edit the order in any other way, or see prices or alter quantities, etc, etc.  (Many organisations do not want their warehouse staff to know the financial value of the goods they are handling.)

Thanks,

Malcolm

Categories:
I have the same question (0)
  • Verified answer
    Tammy Torgerson Profile Picture
    on at
    RE: How is sales shipping meant to work in D365F?

    Hi Malcolm,

    Thank you for the explanation of what you are looking to accomplish. These picking, packing, shipping functions do not have separate pages clearly defined for them within Financials. At present, it is necessary to allow the warehouse staff to edit the Sales Order--especially when the quantity shipped needs to be adjusted from the full quantity. And they will need to click the Post button and choose the Shipment option there in order to flag that the shipping process has been completed.

    There is not an "order picking list" report available. The Sales Order Processor role page does have a few different views that will allow you to see the various statuses of orders. This seems to be a baby step toward serving up data in for the warehouse staff, but certainly it doesn't encompass the processes which you have outlined.

    Please outline these needs on our ideas page so that these features can be considered for future releases: ideas.dynamics.com/.../dynamics-financials.

  • Community Member Profile Picture
    on at
    RE: How is sales shipping meant to work in D365F?

    Thanks Tammy.  I will raise an idea for this because, in the UK at least, it would be pretty unusual for someone in sales to load an order, pick it, potentially significantly alter it, ship it and invoice it.  In an organisation of 10 - 250 employees (D365F target market) those activities would normally be divided amongst several junior staff, both for reasons of practicality (a fishmonger is not going to keep their stock in the same room that telephone orders are being taken in for example) and to prevent possible abuses of the system.

  • Community Member Profile Picture
    on at
    RE: How is sales shipping meant to work in D365F?

    This https://ideas.dynamics.com/ideas/dynamics-financials/ID0002215 idea added.

  • SC-19081230-0 Profile Picture
    7 on at
    RE: How is sales shipping meant to work in D365F?

    Hi Malcolm

    Where do I find the Idea you posted? The link above doesn't seem to work!?

    Søren PC

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Business Central

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans