web

You’re offline. This is a read only version of the page.

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Subscription form (whe...

Customer experience | Sales, Customer Insights,...

Suggested answer

Subscription form (when receivers click unsubscribe it ask them to login to 365)

(0) Share

Report

Report

Posted on by Pimdynamics

5

Hi there,

I have launched an email campaign.

When receivers click on the unsubscribe button its redirectiinh them to a 365 login page.

I have designed a sunscription form but its not showing it.

Please advice, thanks!!

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Nya 29,060 on at

Like (0)

Report

RE: Subscription form (when receivers click unsubscribe it ask them to login to 365)

Hi,

Do you mean that the unsubscribe link is contained in an activity email and sent in an email campaign?

The subscription center can only be inserted into a marketing email.

Please refer to the following documentation to know more about it:

Set up a subscription center (Dynamics 365 Marketing) | Microsoft Docs

For the difference between Activity Email (person-to-person messaging) and Marketing Email, please refer to:

How marketing email works in Dynamics 365 Marketing

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

Tom_Gioielli 107 Super User 2025 Season 2

#2

MVP-Daniyal Khaleel 89

#3

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans