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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Payment Reconciliation...
Small and medium business | Business Central, N...
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Payment Reconciliation - Invoices in the Overdue Sales Invoice

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Posted on by Imari 148
Hi. 
 
We are in the process of BC reconciliation and we have one invoice that we need to cancel however, the invoice document is no longer available. How do we go about canceling the invoice? 
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Business Central
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  • Imari Profile Picture
    Imari 148 on at
    Payment Reconciliation - Invoices in the Overdue Sales Invoice
    Thank you for your response. The original invoice document doesn't exist anymore. How do we go about applying it to the original invoice? 
  • Suggested answer
    KasparsSemjonovs Profile Picture
    KasparsSemjonovs 3,926 Super User 2024 Season 2 on at
    Payment Reconciliation - Invoices in the Overdue Sales Invoice
    You can simply create a Credit Memo and use the needed Item/G/L account that was in the original invoice or just post an opposite entry in General Journal for this Customer (or Vendor). In both cases main thing is to apply it to the original Invoice You want to cancel. 
  • Imari Profile Picture
    Imari 148 on at
    Payment Reconciliation - Invoices in the Overdue Sales Invoice
    Hi.
     
     
    We are in the process of BC reconciliation and we have one invoice that we need to cancel however, the invoice document is no longer available. How do we go about canceling the invoice? 
     

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