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Wrong customer on Credit Sales Memo

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Posted on by Rizmie

Help! I put the wrong customer on my credit sales memo,

it just wrong in the customer, but the invoice which credited already correct.
This effecting the AR to the said customer.
Please could someone tell me how do I fixed this?

Thank you

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Dynamics 365 Business Central

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JAngle 159 on at

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You will find a “Cancel” button available on the posted sales credit memo. Use that and it will create a reversing sales invoice and correct all the ledgers
Rizmie 30 on at

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do you mean the delete button? i am sorry, but would you kindly show me how? I will be very thankful
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JAngle 159 on at

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If eligible for correction the above buttons appear. If not just create a sales invoice and apply it to the credit memo to net it off. You can do that through a journal or a sales invoice document
Rizmie 30 on at

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it seems i dont have that cancel buttons, by applying are you talking about application worksheet?
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Marco Mels Microsoft Employee on at

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Hello,

This may help as well:

powerobjects.com/.../

Thanks.