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Customer experience | Sales, Customer Insights,...
Suggested Answer

Double Opt In: Multiple double opt in for multiple languages

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Posted on by 107

Hi Everyone,

How can I set up a Double opt for other languages? I would like to create multiple double opt in for multiple subscription in different languages.

Thank you!

  • cloflyMao Profile Picture
    25,210 on at

    Hi Catermina,

    We could create a custom field for Contact entity to save their language.

    Then display different language content based on the field value by dynamic expression.(multiple conditional statements)

    e.g:

    {{if (eq contact.new_language 'en')}} 

        Please confirm your new level of consent:

    {{else if (eq contact.new_language 'fr')}}

        Veuillez confirmer votre nouveau niveau de consentement:

    {{else if (eq contact.new_language 'de')}}

        Bitte bestätigen Sie Ihr neues Zustimmungsniveau:

    {{/if}}

    You could take my answer in the thread below as reference for preview:

    https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/387389/custom-codes-in-dynamics-marketing

    Regards,

    Clofly

  • Suggested answer
    Petit Hibou Profile Picture
    on at

    Hi Catermina,

    there's no OOB multilingual support. However, you can use form-level DoI (released in April).  In addition to eg registration form in different languages (better to have one language per journey) you can use form-level DoI. It will allow you to send confirmation emails and display Thank you pages on respective languages.

    Hope this helps

    Elena

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