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You do not have a Power BI account. // Error when connecting BI reports in BC

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Posted on by KP-20081552-0

I’m currently facing an issue with Power BI integration in Business Central. The problem started without any recent configuration changes on our end. Below are the details:

Initial Error:
A call to Microsoft.Dynamics.Nav.PowerBIEmbedded.PowerBiRestServiceWrapper.UpdateDatasetParameters failed with this message: Operation returned an invalid status code 'NotFound'

After encountering this, I tried resetting all reports for all users, but the issue persists with a new error:

Current Error:
You do not have a Power BI account. If you have just activated a license, it might take several minutes for the changes to be effective in Power BI.

Observations:

When clicking the "Go to Power BI home page," it redirects me to the following link instead of automatically logging me in:
https://www.microsoft.com/nb-no/power-platform/products/power-bi/?market=no
After manually logging in, I can access the Power BI workspace, and everything looks normal.

However, Business Central still fails to recognize the Power BI account or license, which prevents us from embedding and updating reports as needed.

I would appreciate your help investigating the issue further. Please let me know if you require any additional information, including error logs or session details.

Categories:

Dynamics 365 Business Central

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KP-20081552-0 12 on at

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You do not have a Power BI account. // Error when connecting BI reports in BC

An update:
Just recieved this from Microsoft:
Our production team have started applying hot fix on customers environments.
As much as I can see for your tenant on environment "Production the hot fix hasn’t been applied yet.
As much as I can see the hot fix is applied for big part of our customers, so I expect the fix to be deployed soon.
KP-20081552-0 12 on at

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You do not have a Power BI account. // Error when connecting BI reports in BC

I assume this could be it.
https://admin.powerplatform.microsoft.com/knownissues/4605809
KP-20081552-0 12 on at

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You do not have a Power BI account. // Error when connecting BI reports in BC

Everything was working fine until this weekend, but still I’m facing the error: "You do not have a Power BI account" in Business Central, despite several attempts to fix it.

Here’s what I’ve done so far:

The original setup worked flawlessly for a year or more.

Performed "Reset the entire Power BI report setup" multiple times.

Removed my trial Fabric license (I don’t use or need it).

Bought a new Pro license and again "Reset the entire Power BI report setup."

Done the same in incognito mode in Edge, to see if there were leftovers messing things up.

I’ve already gone through the basic troubleshooting steps like reconnecting through Assisted Setup and verifying the license, but nothing has resolved the issue. The common suggestions provided in similar discussions are ones I’ve already tried during my searches. Unfortunately, even the other post in the Fabric forum doesn’t provide a solution—it only hints that there might be ongoing issues.

I do have the option to submit a support ticket now that I have a Pro license. However, I find it strange that Power BI works perfectly fine in both Power BI and Teams, showing the correct BC data. To my knowledge, a Pro license shouldn’t even be required for accessing Power BI reports in Business Central.

Is anyone else facing this issue recently or aware of any workaround? Any insights would be greatly appreciated.
Suggested answer

Ramesh Kumar 259 on at

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You do not have a Power BI account. // Error when connecting BI reports in BC

Clear the report from Business Central and try again with a Pro license. I’ve encountered this issue before, which can occur if something in the Power BI report has changed.

If this helped you, please check the box Does this answer your question?
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YUN ZHU 77,245 Super User 2025 Season 1 on at

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You do not have a Power BI account. // Error when connecting BI reports in BC

As far as I know, using the latest Power BI apps in BC25 requires a Power BI Pro license. If you have a license and this problem still occurs, you can only submit a SR to Microsoft to ask them to help resolve it.

Thanks

ZHU
gdrenteria 13,918 Most Valuable Professional on at

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You do not have a Power BI account. // Error when connecting BI reports in BC

Hi, good day
I hope this can help you, and give you some hints.

BI Pro License is no longer recognized in Business... - Microsoft Fabric Community

Best Regards
Gerardo
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Khushbu Rajvi. 8,131 Super User 2025 Season 1 on at

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You do not have a Power BI account. // Error when connecting BI reports in BC

Hope this helps: https://demiliani.com/2023/12/11/dynamics-365-business-central-power-bi-and-the-you-do-not-have-a-power-bi-account-error/

https://community.dynamics.com/forums/thread/details/?threadid=9ead5759-3506-41fa-8c7e-baf2d72394ce

You do not have a Power BI account. // Error when connecting BI reports in BC

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