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Service | Customer Service, Contact Center, Fie...
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displaing fields

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Posted on by 5

Hi

I created a field in an entity

but I cant see that in my business process flow or workflow.It isnt active. what is the problem?

  • Verified answer
    Nya Profile Picture
    29,064 on at

    Hi,

    Here are my test results, “opt out date” is a custom field.

    In the designer of a BPF, the custom fields will be shown in the last of the list.

     pastedimage1618278598838v1.png

    And in workflow, custom fields are displayed in alphabetical order in the field list.

     pastedimage1618278603901v2.png

    pastedimage1618278613053v3.png

    As your description of the problem is somewhat brief, no further analysis is possible.

    Please describe further if this issue is still present, any details would be appreciated.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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