Hello All experts,
from settings area i am trying the import the bulk data for task entity .
but all fields are not getting updated and only the main task entity fields are getting updated.
e.g Task Entity fields (Subject, Regarding) are getting updated
But
related entity fields like "Account Name (Regarding) (Account), Primary Account (Regarding) (Contact)| are not getting updated.
is it expected behavior or is there anything that is wrong. or something my understanding is wrong.
Hi,
Thank you for your query.
You cannot update Related records when using Bulk Import.
The import works only for the primary record selected in the datamap, you can update the lookups (for example bind Account with Task), however you cannot update fields of Account while importing Tasks.
To update related data, you need to import these separately.
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