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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GP 2010 Client Error o...
Microsoft Dynamics GP (Archived)

GP 2010 Client Error on Windows 7 Machine

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Posted on by eknight 60

We are attempting to install the GP 2010 client on Windows 7 PCs.  The client installation completes without issue.  Once GP is installed and the client is opened, we are prompted to run GP Utilities for the one-time setup.  When the user logs in with their normal credentials and clicks "Next" to begin the setup, this message is returned: "In order to continue performing install or update related activities, you must be logged in as a system administrator."  This message is returned when the GP Utilities client is run as the normal user or when you right-click on the client and select "Run as administrator".  If we login to GP Utilities with the SA account and click "Next" to begin setup, the error message "Error message 35100 doesn't exist." is returned, followed by "Failed upgrading table: DB_Upgrade."

Can anyone offer a solution for this?

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  • Jonathan Fear Profile Picture
    Jonathan Fear on at
    RE: GP 2010 Client Error on Windows 7 Machine

    Tough to say on this because there is no default 35100 code. This could be due to someone changing something with modifier or a 3rd party. I would get a Dexsql.log and see what is happening when the error occurs.

  • Josh P Profile Picture
    Josh P 2,895 on at
    RE: GP 2010 Client Error on Windows 7 Machine

    Check to make sure your clients are pointing to the correct SQL server database. Make sure the database is correct. If this is a fresh install with no existing database, check the SQL server for an existing DYNAMICS database, and that no processes are running. If there is one and no companies set up, delete the DYNAMICS database and re-run the gp utility as sa.

    If you have an existing database, and you are trying to attach new clients to it or performing an upgrade, this post might be of some help: community.dynamics.com/.../88251.aspx

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