Posted transactions in a project might have different values from their vouchers in D365

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Posted on by Mohammad D365

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Dears Dynamics 365 Community,

I have about 4 transaction in posted transactions in a project that have different values in their vouchers,

for example;

In the posted transaction, you may have 100$ as the cost amount, but when checking it from its voucher, we found it 240 $.

Any answers?

Also, I checked all the below, and it did not work :

Currency Differences
Adjustments and Corrections
Rounding Differences

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Dynamics 365 Finance

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André Arnaud de Cal... 300,894 Super User 2025 Season 2 on at

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Hi Mohammad,

Can you share screenshots of the project transactions and the posted accounting entries (vouchers)?

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Alireza Eshaghzadeh 14,672 Super User 2025 Season 2 on at

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Hi,
Can you provide more details about the origin of these project transactions? Were they posted using the Beginning Balance journal?

Please also verify if the cost price, quantity, and cost amount have been calculated correctly.

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Mohammad D365 176 on at

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Hi @André Arnaud de Calavon and @Alireza Eshaghzadeh

After investigating the case, it happened just if we made a packing slip after the invoice has a retention !

Any parameter for that ?

e.g. 285 instead 300 , Please find the picture below :

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Mohammad D365 176 on at

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it seems this case, it will remain open forever :(

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André Arnaud de Cal... 300,894 Super User 2025 Season 2 on at

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Hi Mohammad,

Apologies for a late reply. Sometimes I lose track of all questions on the forum. If a reply takes too long, feel free to add a reply to trigger a new notification or reach out to me on LinkedIn by sending the link to your question.

I don't have experiences with retention in implementations myself. I'm not sure about this process and intended postings. Maybe there can be even a bug in the application. Is this happening every time in case of a retention or was it one time only?

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Mohammad D365 176 on at

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Hi @André Arnaud de Calavon

Thank you for your response, and no worries about the delay—I completely understand how busy things can get on the forum. I appreciate the follow-up and your suggestion to reach out via LinkedIn if needed.

To clarify your question, yes, this issue does occur every time there is a retention after the first invoice on a purchase order. It’s not a one-time occurrence but seems to happen consistently in these cases. I’m not sure if this is part of the intended process or if it could be a bug in the application. Do you have any insights into whether this behavior is expected, or should we investigate further?

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André Arnaud de Cal... 300,894 Super User 2025 Season 2 on at

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Hi Mohammad,

I thought to setup my environment with a reproduction scenario, but I didn't find the time and will probably not get the time in the coming weeks. I would suggest contacting Microsoft Support and let them check if this is a bug.

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Mohammad D365 176 on at

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Hi @André Arnaud de Calavon

Finally: Issue 990458 - Resolved as below pictuer : )

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