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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Contacts & Insights
Customer experience | Sales, Customer Insights,...
Suggested Answer

Contacts & Insights

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Posted on by Liamh501 33
Hi,
 
Within Customer Insights and Journey's there is a contacts tab on the left hand ribbon.
 
When I click into a contact, there is an insights tab. I'm trying to find this in my SQL TDS endpoint but I can't locate it.
 
Is there a way?
 
Thanks
 
Categories:
Dynamics 365 Customer Insights - Journeys
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  • Suggested answer
    11manish Profile Picture
    11manish 1,125 on at
    Don't look for an "Insights" table in the TDS endpoint—it doesn't exist as a standalone Dataverse entity.

    Determine which specific insight you're trying to retrieve (for example, email opens, email clicks, journey membership, event registrations, or form submissions).

    Query the underlying Customer Insights - Journeys interaction tables that store that specific type of data, rather than the Insights UI itself.

    If your goal is reporting or analytics across customer interactions, consider using Microsoft Fabric or Customer Insights - Data, as these are the recommended
     
    platforms for accessing and analyzing Customer Insights - Journeys interaction data at scale.
  • Suggested answer
    Manoj - ManoVerse Profile Picture
    Manoj - ManoVerse 1,396 Super User 2026 Season 1 on at
    there is generally no direct TDS table that matches the Contact Insights tab, that data must be identified from the specific insight card (and then mapped to the relevant Dataverse tables.

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