20
Hi
I've had end users at our company notice that thousands of emails they've sent via quick campaigns in Dynamics have suddenly appeared in their Sent Items folder in Outlook. This has never been the case before.
Is this a new setting that can be switched off?
Thanks,
Dan
Hello Dan,
Review the mailbox setting in Dynamics CE, if you are using CRM for Outlook it is by design, the emails will be sent using outlook.
If you want to avoid it, change the mailbox in Dyn CE to use in outgoing Server Side Sync setup and test and enable your mailbox, all the emails will be sent using the server and none will be storage in Sent Items folder in Outlook.
Regards,
Hector
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,280
Super User 2024 Season 2
#2
Martin Dráb
230,214
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (
