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I have a credit memo that was applied to multiple invoices. If I void the credit memo, will it make the invoices "Open Invoices"? Or should I void the credit memo and invoices, then re-enter the invoices that need to be paid? I have never had this situation in Microsoft GP, and I am unsure how to address it.
Any advice or experience would be much appreciative!
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Eve,
Is this invoice a receivables invoice or payables invoice? Receivables transactions once moved to history can be voided from GP.
If it is payables invoice, you can void the historical transactions. If you will void a payables credit memo, the invoices on which it is applied will become open again.
If the credit memo is fully applied, you can void it from Void Historical Payables Transactions window (Transactions >> Purchasing >> Void Historical Transactions). However, if the credit memo is partially applied, you will need to create a dummy invoice of amount equal to remaining amount of the credit memo and apply the credit memo on it. Once the credit memo is fully applied you will able to void it.
After voiding the credit memo, you can void the dummy invoice.
Rubal,
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